About

Hi! I’m ashley.

My mission is making users feel thought about and cared for.

I am a Senior Product Manager based in London, UK.

I design meaningful user experiences to empower users in their daily lives. Combining my BSc. Computer Science knowledge with my work experience as a Senior Product Manager at SAP, I bridge the gap between business, design, and development and help drive change and innovation at SAP.

I work on a global team in SAP Intelligent Enterprise Solutions to help SAP run SAP. Due to my immense passion for understanding customer behaviour and building user-centric products with data-driven insights, I have taken the initiative to start on an innovation project with my colleagues, and now have been selected as the Top 3 Finalists for the Hasso Plattner Founders' Award - the most prestigious innovation award at SAP.

I am passionate about mentoring and coaching young women in the tech industry, and am currently leading the BWT Mentoring Program and contributing to Girls in Tech’s Global mission of encouraging and supporting women to stay in technology, while on the Board of Directors for Girls in Tech Vancouver.

As a Diversity & Inclusion Ambassador and a big advocate for women in the workforce, I am dedicated to create a welcoming community that empowers women and the minority in the tech industry, help them find their voice, and make a positive impact in the world. I want to be a voice, sponsor, and leader in it. It’s important to show up to advocate and push for progress. 

As a lifelong learner, I enjoy surrounding myself with people who inspire me to continuously grow and learn. Please feel free to say hi and I would be happy to chat.

LinkedIn: https://www.linkedin.com/in/ashleyhchen/

Phone: Upon Request

Email: ashley.chen91@gmail.com

SKILLS

• User-centered Design

• Agile processes

• Sketching, wireframing, prototyping, specifications

• UX Development

• Interaction Design

• Usability Testing

• User Interviews

• User Research

• Persona creation

• Design Thinking

Tools

Prototyping and Specs:
Sketch, HTML/CSS, JavaScript, jQuery, Balsamiq, InVision, Justinmind, GIMP, pen and paper, and whiteboards.

Usability Testing:
Camtasia

Collaboration:
JIRA, Mural, Slack, SAP Jam, Microsoft Teams.

Work Experience

Senior Product Owner & Co-Founder — Usage Explorer, SAP, Vancouver

August 2016 - January 2021

Product Owner & UX Researcher — Intelligent Enterprise Solutions Marketing Team, SAP, Vancouver

August 2016 - January 2021

UX Designer & Developer Intern — User Assistance Team, SAP, Vancouver

September 2015 - July 2016

UX Developer and UX Specialist Intern — Playerize, Vancouver

May 2014 - August 2014

Community Involvement

Lead of BWT Mentorship Program — Bringing Women Together

June 2019 - PRESENT

• Lead a cross-company mentoring program to empower women to expand their network, build connections, and gain external career perspectives.

Board of Directors - Project Manager — Girls in Tech Vancouver

August 2019 - PRESENT

• As part of the Board of Directors, strategize and engage community, handle all Project Management on the Board to ensure operations are running smoothly and contribute to Girls in Tech’s global mission of encouraging and supporting women to stay in technology.

• Moderated our Sold-Out “Creative Side of Tech Panel” in November 2019 and spoke to Panelists about the intersection of creativity, design, and technology.

Industry Mentor — UBC Computer Science Tri-Mentoring Program

September 2015 - PRESENT

• Provide guidance and support to mentees through regular meetings to foster professional growth in technical areas and communication, harness individual strength and confidence, and develop leadership skills.

Panel Speaker — Women in Tech Regatta

September 2017, November 2018, January 2019, March 2020

• Frequently participate in events and share experience and advice of working as a female in tech industry by speaking at panels.

Awards

• A Top 3 Finalist for Hasso Plattner Founders’ Award, the highest employee-recognition at SAP, and pitched to the Office of the CEO (December 2020)

• Selected as Winning Team by SAP Executive Panel for the SAP CreativeIEG Global Innovation Accelerator Program across global SAP (September 2020)

• “Best Project Award” in CPSC 344 HCI Methods Design Competition (December 2013)

• “Best Project Award” in CPSC 444 Advanced HCI Methods Design Competition (April 2014)

Design Competitions among 100 students, chosen by judges from the industry

• President’s Entrance Scholarships from UBC and SFU (2009)

Awarded to prospective students with grades of 90%+

EDUCATION

Bachelor of Science in Computer Science - May 2015
University of British Columbia, Vancouver

Certificate for User Interface Design - Fall 2018
BrainStation, Vancouver